Scaling department-school partnerships – SRM
Sydney Australia: World Mosaic was commissioned by one of the world’s largest education departments to accelerate the development, integration and deployment of a world-first School Relationship Management (SRM) system. The SRM was to enable the department to engage with hundreds of school leaders and teachers to plan and support improved efficacy across leading, learning and teaching. Mosaic managed the sourcing, scoping and testing of the SRM build and arranged training for department staff. This work followed earlier SRM concept and prototype development that World Mosaic was asked to lead. The SRM, built on the Salesforce CRM platform, was deployed within six weeks of project kick off, supportin an expanding team of school leadership mentors in their day-to-day engagement with schools across state-wide, ensuring business continuity and engagement management at scale. To learn more about World Mosaic’s capabilities in assisting government, see worldmosaic.co/gov